yeh zindagi hai pattey ki tarah,
thandi tez hawa chali lubhaney,
phir chorh diya jab us tehni ka aanchal,
phir tabhi hawa ka rukh badla,
yeh zindagi hai pattey ki tarah,
It’s not everyday that you come across someone totally strange, whom you meet for just about five minutes and who leaves a lasting impression on your mind. An impression which makes you believe something quite opposite of what you had always ‘known’ as a fact. Such was one fortunate winter day when I was out shopping with family, hunting for jackets and coats, in one of the popular, hip
Dad checked the price tag on one of the coats that caught his eye and asked my brother to try it on. My brother put on the coat, while my dad approvingly said that for 4k it seemed a coat worth the price. And then something happened which felt as if a bomb dropped. As my father spoke, the attendant was quick to point that the correct price was Rs. 40k!!! Apparently, dad had overlooked one zero. Embarrassed, my dad explained that he had misunderstood the price and frankly told him that it was beyond our budget. My immediate instinct told me that there was no need to have given the guy this honest an explanation. I was now expecting him to turn into one of those typical, high-nosed, spoilt salesmen who give you an unrelenting ‘you-don’t-belong-here’ stare in such situations. But something quite different happened. Seeing my dad uncomfortable, he spoke quickly again, but with a genuine smile this time…
“It’s perfectly fine, sir. People like me can’t afford even a 4K coat!”
And to top it all, he sounded apologetic. I was surprised. No, I must say I was pleasantly shocked.
Well, he had had many options. He could have kept quite or he could have behaved in a manner that my instinct told me he would. Or he could have gone overboard by taking sadistic pleasure in making us feel more uneasy. But he did none of these. Instead he preferred to put us at ease. And he did it in such a respectful and friendly manner, that it made it possible for us to make a decent exit from the shop a few minutes later.
I realized that there are still some people in sales business who do not just carry out their duties in a perfect professional manner but also take extra pains to ensure that the pride and honour of the customer is preserved. I don’t think I would ever forget the remarkable humility on part of this person. And yes, although not a ramp-model, he is certainly a role-model for thousands of other salesmen like him.
Kudos to you buddy!
Standing here, i see,
just many a door,
which one to choose,
which one to ignore..
and when i choose,
and open a door,
then i realize,
that to the fore,
lies yet another door.
This way the life,
may seem to bore,
but fun lies in
making the choice sure,
that i guess is life's core,
nuthin less, nuthin more!
All this was long forgotten until one recent vacation when I came back home, maa told me we have started putting daana to pigeons on our building's roof. At that time I could faintly recall my childhood experience. I decided I would bring them their breakfast the next morning, but could not manage to wake up on time. The entire vacation passed and I completely forgot about my resolution.
I have again come home for a few days, and today, although wanting to sleep till late, somehow got up early. I was looking for something to do, turned on the computer, and just as I was settling down in my chair, a whiff of fresh air made it's way through the window and hit me. I could not resist going out on the terrace. I appreciated the potted plants with beautiful flowers lovingly nurtured by maa. I then decided to go on the roof to have the city's view. I climbed up and as I was observing the city's skyline, I saw some pigeons come one by one, and perch on the roof's ledge. It then occurred to me that these hungry creatures were mistaking me for papa, who had yet not returned from his morning walk to feed them. The daana container, a tightly sealed jar, was on the roof itself. I opened it unsure of how to go about it. I took out some daana in my hand, and threw it on the floor. The pigeons that were waiting hopped down from the ledge and started eating it. I threw some more and then some more.. and then all of the sudden the whole sky above me seemed to be filled with the pigeons.. This blue blanket was soon on the floor, busy juggling the grains in their beaks, competing with each other and so unmindful of my presence. Or maybe they just did not consider me a threat. So there I was, standing so close to them, mesmerized by what I saw. I had never imagined that these little birds would make such a fascinating sight. And the childhood memories rushed back, reminding me of the same delight I felt then.